KapNothing missed
Kap guides the conversation through every required field, and asks about anything still open before the record is submitted.
For New Zealand care, disability and community providers
Complete your forms through guided conversations.
Accurate care records, captured in the moment, in the client’s preferred language.
- Nothing missed
- Captured in the moment
- Ready for audit
- Bring your form
- Have a guided conversation
- Review and send it where it’s needed
From your form to your system, in three steps.
The outcome
Every form becomes a complete, accurate record
Captured in the moment
Answers are recorded as they’re given, not recalled afterwards, and each one links back to what was said.
Led by staff or by client
With a care worker, or with the client directly by voice, chat or phone, in their own language.
Why Kap
What Kap gives your organisation
Providers are short of staff and funding is tight. Kap helps in three ways.
Reach more clients, without more staff
Clients complete reviews and check-ins by voice, chat or phone, in their own language, freeing up precious staff time.
In-the-moment support for every care worker
Kap shows what’s still needed and what to ask next, so nothing required is missed, building capability across the team.
Better-quality data
Answers are captured in the moment, not recalled afterwards. Each one carries a source trail, so records are more accurate and ready for audit.
What Kap is
Kap turns the forms you already use into guided conversations.
- Keep your forms and field names
- Keep your submission destinations
- In-the-moment support for care workers in the room
- Client-led by voice, chat or phone when staff can’t be there
- In each person’s preferred language
How it works
Bring your form
Build it in Kap, or import an existing form from a PDF or a photo. You can check and edit every field before anyone fills it in.
Build it in Kap
Describe the form you need, like “a falls incident report with witness details and a follow-up date”, and Kap drafts the fields. You can check and edit every one before it goes live.
Import from a photo
Take a photo of the paper form. Kap reads the questions and turns the page into a form people can complete by voice, chat or phone.
Import from a PDF
Drop in the PDF you already use. Kap keeps your questions, your wording and your required fields, so the guided conversation asks what your current form asks.
Care workflows
Workflows care teams run every week
The forms your team already runs, completed through a guided conversation.
Care and support-plan reviews
Worker and client talk while the review fills in, with in-the-moment support so nothing required is missed.
See how →Incidents and safeguarding
Guided voice capture soon after an event completes the incident form, with room for escalation and human review.
See how →Intake and needs assessment
Clients, whānau or workers complete intake by chat, voice or phone, with gaps caught early.
See how →Consent and supported decisions
Information, acknowledgements and preferences are recorded for team review. Kap never makes the consent decision.
See how →Outcomes and scheduled reviews
Phone or chat check-ins gather answers before a review, and follow up when someone doesn’t respond.
See how →Try it yourself
Complete a real form the way your applicants would — by chat, voice, or guided assistant. Same embed partners drop into their own sites.
Demo is temporarily unavailable — required configuration is missing on this deployment.
Watch how it works
Ways to complete
One form, four ways to complete it
Led by a care worker, or by the client. In each person’s language, including te reo Māori. Every conversation is guided by your organisation’s values and cultural guidance.
Together
A care worker and client talk, with in-the-moment support from Kap.
Voice
The client speaks their answers, and Kap guides them through.
Chat
A guided typed chat, at the client’s own pace.
Phone
Kap completes the form with the client during a phone call.
Integration
Fits around the care system you run
An assistance layer, not a replacement for your care-management system. People complete the form together, or by voice, chat or phone. Kap returns a reviewed, structured form with a source trail.
The record goes into the CRM, case or care platform, DMS or internal app you already use. Keep your forms, field names and submission destinations.
JSON API, SDKs and webhooks
Web, Android and iOS SDKs, a JSON API, and webhooks on completion — so the structured form lands in the system you already run.
Widget integration
Use ready-made assistant, fill and submissions widgets when you want a lighter integration path that preserves your existing portal.
SAML SSO via StepCare Auth
Enterprise SSO via SAML (Okta, Entra). Identity is federated in; access and seats stay in our tenancy model.
Care governance
Accessible, reviewable, still human
Built for how care is recorded in Aotearoa. Your organisation remains responsible for its own obligations.
Human review
Checked and corrected before answers reach your care system.
Source trail
Where each answer came from, how it was completed, and when.
Consent controls
Your organisation chooses the acknowledgements required.
Handover to a person
The conversation passes to a person whenever someone asks.
Decisions stay with you
Kap makes no clinical, eligibility or consent decisions.
Code of Health and Disability Services Consumers’ Rights: effective communication, informed choice, and person- and whānau-centred planning. Ngā Paerewa NZS 8134:2021: evidence that services meet the standard.
Outreach
Reach a whole caseload at once
Like sending a form to a list, except Kap calls, chats or messages each person, and their answers come back as complete records.
Scheduled reviews and outcome check-ins
By phone, chat or an emailed link. Like sending a form to a list, except the answers come back as complete records.
Follow-ups
Follow up with anyone who hasn’t responded, without staffing every call by hand.
Illustrative figures, not a customer result.
Where we start
Care, disability and community providers
For New Zealand care, disability and community providers. The same guided conversation helps other teams finish a form that has to come back complete.
Start here
Care, disability and community support
For New Zealand care, disability and community providers. Kap turns the forms you already use into guided conversations — accurate care records, captured in the moment, in the client’s preferred language.
See how care teams use it →- Care and support-plan reviews
- Incidents and safeguarding
- Intake and needs assessment
- Consent and supported decisions
Government and public services
- Benefit and eligibility applications
- Public consultation and community engagement
- Licensing and permit applications
Insurance and financial services
- Claims submissions
- Hardship applications
- Customer onboarding and verification
Employment and workforce
- Employee onboarding
- Health and safety reporting
- Workplace accommodation requests
Education and community services
- Student enrolment
- Learning-support applications
- Grant and funding applications
Utilities, housing and essential services
- Vulnerable-customer registration
- Tenancy applications and support requests
- Outage and damage assessments
FAQ
Questions we hear from care teams
Can Kap use our existing care forms?
Yes. Keep your forms and field names, and your submission destinations. Kap turns them into guided conversations.
What if our forms are only on paper or in PDFs?
Build it in Kap, or import an existing form from a PDF or a photo. You can check and edit every field before anyone fills it in.
Does Kap replace our care-management system?
No. Kap is an assistance layer, not a replacement for your care-management system. It returns a reviewed, structured form with a source trail into the system you already use.
How is this different from an AI scribe?
Scribes capture what was said. Kap captures what the record needs. It starts from your form, shows what to ask next, checks answers against your standards, and links every answer to what was said.
Does Kap make clinical or consent decisions?
No. Kap makes no clinical, eligibility or consent decisions. Those stay with your organisation.
Can clients or whānau complete forms in another language?
Yes. In each person’s preferred language, including te reo Māori. You still receive the completed form your systems expect.
What evidence is retained?
A source trail: where each answer came from, how it was completed, and when. Audio is processed in real time and is not stored as a recording.
Do you support enterprise SSO?
Yes. Enterprise SSO via SAML (Okta, Entra), through StepCare Auth. Access and seats stay in our tenancy model.
Bring us one care form.
Pick the form that takes your team the most time. We’ll show you how it completes through conversation.
Free to try
Unlimited forms and documents. Build a form, or import from a PDF or photo. Chat, in-room voice, and a demo phone call.
Freeto explore
Start freeStart free, then scope the real rollout together
Try it free. When you want campaigns, phone and voice inside the workflows you already run, book a demonstration and we’ll scope it with you.
Try it
Free
Start free at voicekap.app.
- Unlimited forms and documents
- Build a form, or import from a PDF or photo
- Chat and in-room voice
- A demo phone call
Run it for real
Get in touch
Scope the real rollout together.
- Campaigns and audience lists
- Phone and voice inside your existing workflows
- Setup with the Kap team
- Scoped to your organisation
Be one of Kap’s first care partners
What you get
- 90 days of Kap, with free seats
- 500,000 credits included
- Onboarding fee waived
- Set up with your first care form
What we ask
- Take part in a time-saved study with us
- Act as a reference for other providers
- Then move to a paid plan on a 12-month term
Bring us one care form.
Pick the form that takes your team the most time. We’ll show you how it completes through conversation.